With Lean Six Sigma, the tools are the easy part, changing organizational culture is the hard part.

If you get invited to be part of a team, don't look at it as a burden to get out of, but rather an opportunity to inspire, invigorate, and bring life to the team.

Don't let the fear of statistics keep you from launching a continual improvement program. The statistics hurdle is easily overcome, going out of business is not.

Restless thoughts are a kind of mental 'static' which must be silenced if we are to hear the whispers of our inner self.

You want continual improvement? Then I challenge every employee in an organization to discard the status quo and ask themselves everyday, How can I improve my job?, then find a way to make it happen.

A robust internal auditing program shows its presence both at the beginning and end of continual improvement projects. In the beginning, internal audits identify opportunities for improvement, at the end, internal audits provide a mechanism for monitoring the implemented improvement in order to sustain its benefits for the long term.

When it comes to continual improvement programs, the biggest mistake is a failure to launch, the biggest hurdle is culture.