Don't let the fear of statistics keep you from launching a continual improvement program. The statistics hurdle is easily overcome, going out of business is not.
John NovakA robust internal auditing program shows its presence both at the beginning and end of continual improvement projects. In the beginning, internal audits identify opportunities for improvement, at the end, internal audits provide a mechanism for monitoring the implemented improvement in order to sustain its benefits for the long term.
John NovakWhen it comes to continual improvement programs, the biggest mistake is a failure to launch, the biggest hurdle is culture.
John NovakRestless thoughts are a kind of mental 'static' which must be silenced if we are to hear the whispers of our inner self.
John Novak