Change, create, inspire. Dreams really do work.

Most people would rather sit on a plane for two hours than spend two days on a train, but there's nothing comparable to taking a relaxing rail journey with your family or good friends.

I make the majority of my money from Patron, but my passion is with Paul Mitchell: I spend 85 per cent of my time on it.

In philanthropy, many of us give a little bit and each year we give more and more to see what actually works and not just throw money out there and see if it's going to work. If the government did the same thing, fabulous.

Management philosophy: Pay attention to the vital fiew and ignore the trivial many. I could go insane if I obsessed over every little details of all my companies.

Stay enthusiastic after getting rejected.

I don't use e-mail or a computer. I would be so inundated that I wouldn't be able to get any work done. Instead, I do everything in person or on the phone.