Some people seem to believe that for each problem there is a solution readily available - a solution that can be promptly achieved by passing a law and voting some money. I think of this as the vending machine concept of social change. Put a coin in the machine and out comes a piece of candy. If there is a social problem, pass a law and out comes a solution.
John W. GardnerWhen hiring key employees, there are only two qualities to look for: judgement and taste. Almost everything else can be bought by the yard.
John W. GardnerOne generalization that is supported both by research and experience is that effective two-way communication is essential to proper functioning of the leader-follower relationship.
John W. GardnerSome people may have greatness thrust upon them. Very few have excellence thrust upon them. They achieve it. They do not achieve it unwittingly, by โdoin' what comes naturallyโ; and they don't stumble into it in the course of amusing themselves. All excellence involves discipline and tenacity of purpose.
John W. GardnerI think that all human systems require continuous renewal. They rigidify. They get stuff in the joints. They forget what they cared about. The forces against it are nostalgia and the enormous appeal of having things the way they always have been, appeals to a supposedly happy past. But we've got to move on.
John W. Gardner