All that we know about the interaction between leaders and constituents or followers tells us that communication and influence flow in both directions; and in that two-way communication, nonrational, nonverbal, and unconscious elements play their part.

If one defines the term 'dropout' to mean a person who has given up serious effort to meet his responsibilities, then every business office, government agency, golf club and university faculty would yield its quota.

For every talent that poverty has stimulated it has blighted a hundred.

Perhaps the most striking feature of the [nonprofit] sector is its relative freedom from constraints and its resulting pluralism.

Excellence is doing ordinary things extraordinarily well.

Creativity requires the freedom to consider 'unthinkable' alternatives, to doubt the worth of cherished practices. Every organization, every society is under the spell of assumptions so familiar that they are never questioned, least of all by those most intimately involved.

One of my less pleasant chores when I was young was to read the Bible from one end to the other. Reading the Bible straight through is at least 70 percent discipline, like learning Latin. But the good parts are, of course, simply amazing. God is an extremely uneven writer, but when He's good, nobody can touch Him.