One generalization that is supported both by research and experience is that effective two-way communication is essential to proper functioning of the leader-follower relationship.
John W. GardnerIf the modern leader doesn't know the facts, he is in grave trouble, but rarely do the facts provide unqualified guidance.
John W. GardnerPerhaps the most striking feature of the [nonprofit] sector is its relative freedom from constraints and its resulting pluralism.
John W. Gardner