Creativity requires the freedom to consider 'unthinkable' alternatives, to doubt the worth of cherished practices. Every organization, every society is under the spell of assumptions so familiar that they are never questioned, least of all by those most intimately involved.

One generalization that is supported both by research and experience is that effective two-way communication is essential to proper functioning of the leader-follower relationship.

Storybook happiness involves every form of pleasant thumb-twiddling; true happiness involves the full use of one's powers and talents.

All laws are an attempt to domesticate the natural ferocity of the species.

Mastery is not something that strikes in an instant, like a thunderbolt, but a gathering power that moves steadily through time, like weather.

Perhaps the most promising trend in our thinking about leadership is the growing conviction that the purposes of the group are best served when the leader helps followers develop their own initiative, strengthens them in the use of their own judgment, enables them to grow, and to become better contributors.

The creative individual is particularly gifted in seeing the gap between what is and what could be.