What leaders have to remember is that somewhere under the somnolent surface is the creature that builds civilizations, the dreamer of dreams, the risk taker. And remembering that, the leader must reach down to the springs that never dry up, the ever-fresh springs of the human spirit.

History never looks like history when you are living through it. It always looks confusing and messy, and it always feels uncomfortable.

Nothing can be more readily disproved than the old saw, "You can't keep a good man down." Most human societies have been beautifully organized to keep good men down.

We pay a heavy price for our fear of failure.

We get richer and richer in filthier and filthier communities until we reach a final state of affluent misery - crocus on a garbage heap.

One of the reasons people stop learning is that they become less and less willing to risk failure.

All that we know about the interaction between leaders and constituents or followers tells us that communication and influence flow in both directions; and in that two-way communication, nonrational, nonverbal, and unconscious elements play their part.