Many leaders don't listen, and it is one of the greatest methods we have of learning. You need to listen to those under your supervision and to those who are above you.

Promise to wear a cheerful appearance at all times and give every person you meet a smile.

Promise to be too large for worry, too noble for anger, too strong for fear, and too happy to permit trouble to press on you.

Big things are accomplished when we master the little things.

You can respect a person without necessarily liking that individual.

Failing to prepare is preparing to fail.

You are not a failure until you start blaming others for your mistakes