Five years from now, you’re the same person except for the people you’ve met and the books you’ve read.

I believe one of the requirements of good leadership is the ability to listen - really listen - to those in your organization. An effective leader is very good at listening, and it's difficult to listen when you are talking.

Helping others is perhaps the greatest joy! You cannot have a perfect day without helping others with no thought of getting something in return.

A mistake is valuable if you do four things with it: recognize it, admit it, learn from it, forget it

First be the best and then be first

You'd like to see your team reasonably happy, but that's not your job. Gain their respect and get them to accept their roles

The purpose is to help, to prevent, to correct, to improve, rather than to punish. Criticism is not meant to punish, but rather to correct something that is preventing better results. The only goal is improvement.