My account is paid in full. So, why are you calling me?
I'm sorry I thought I paid my bill. I was wrong.
Why do I have to pay a reconnect fee when you all made the mistake?
You know, when you've been to the top, you get comfortable, and you know what it feels like to be a champion, to have nice things and all that. You know, it's just not as appealing as it was coming up.
Customer service. That is what it means.
When life has beaten you up and you can't see a way to go on. Trust that tomorrow will change your fortune.