I am an athlete in every sense of the word. Athlete, martial artist.

Most customer service people are great. It's that one customer service person from hell that drives me crazy!

I am an athlete in every sense of the word. Athlete, martial artist.

Hell will freeze over before I send you any money for this unwarranted bill.

This customer service person doesn't understand that this bill was paid and I am not going to pay it again.

I get fired up when emotions are involved. I think it pulls a little bit of extra out of me.

Change quotes were meant to move us from inaction to action.