Success is always less funny than failure.

As I glanced at the phraseology of the research report, dull and unfathomable to outsiders like me, I thought that if you have the ambition to become a villain, the first thing you should do is learn to be impenetrable. Don’t act like Blofeld—monocled and ostentatious. We journalists love writing about eccentrics. We hate writing about impenetrable, boring people. It makes us look bad: the duller the interviewee, the duller the prose. If you want to get away with wielding true, malevolent power, be boring.

My ideal world was the early days of Twitter, where everyone was curious about each other and everyone saw it as kind of a window into people's lives where we could be compassionate and curious and empathetic and we could tell each other secrets.

Twitter wanted to become a more egalitarian justice system, but instead it became a draconian one.

It is slightly chilling to realize there are rational, functional people up there employed to spot, nurture, and exploit those down here among us who are irrational and can barely cope. If you want to know how stupid you’re perceived to be by the people up there, count the unsolicited junk mail you receive. If you get a lot, you’re perceived to be alluringly stupid.

I have thought sometimes that the sanest people, the people who are just very balanced, very happy, are probably lower achieving than other people. My kind of irrationality happens to be fear or anxiety.

The snowflake never needs to feel responsible for the avalanche.