The price of loyalty is incompetence.

The basic problem is with the business model of journalism. That business model is premised on the idea that talk is cheap and reporting is expensive.

If Franz Kafka were alive today he'd be writing about customer service.

Unless the digital divide is narrowed soon, the United States may be headed to the class warfare of a century ago, the last time the economy changed so fundamentally. It won't be pleasant.

I think it's a terrible system, but money in politics is like water running downhill -- it finds its way.

They say that 'history is an argument without end.' In Thompson's skillful hands, this momentous argument between two old friends on the most critical issue of the last century is thus history at its best. Thompson's judicious and delicious depiction of Nitze and Kennan will fascinate anyone who cares about the Cold War or the ways that human beings shape the future.

Millions of Americans would still despair in the eight long years of the Depression that lay ahead and many of their individual dreams would be dashed on the rocks of economic hardship. But collectively, the country was in a new place, with a new confidence that the federal government would actively try to solve problems rather than fiddle or cater to the rich. Hope was no longer for Pollyannas; the cynics about the American system were in retreat.