We were fractious and overpaid. Our mornings lacked promise. At least those of us who smoked had something to look forward to at ten-fifteen.

Comedy is like fictional charm. It's the charm of fiction. Or the charisma of fiction. When you meet somebody who's immediately charismatic, you're attracted to that person. And in fiction it's got to come out in either one of two ways: in the prose itself, and you're hooked immediately because you never want to leave such a colorful and penetrating world. Or, it's simply being a funny writer.

If someone were plucked from the group and given those responsibilities, they might find themselves growing more aloof, just by virtue of that promotion. Suddenly the group culture excludes you. I saw this in my own working life, and I don't think it's a coincidence - I sensed a kind of loneliness in middle managers especially.

I think one of the ways you avoid being angry is to avoid being angry at the people in power. They might do crappy things, and piss you off, and make bad decisions, but they shouldn't be hated simply because they're in power. And I thought it was important to humanize them if the book was going to be even-handed to all the different ways you encounter people at work.

A dentist is only half the doctor he claims to be.

I know what to do with my life. I just don't know what to do with this one night.

Humor is a very big part of life, and if you exclude humor from your book, you're not capturing a very important part of human experience.