People who put slipcovers, doilies, plastic protectors, and cellophane on everything good that they own rarely live to see an occasion so good that all these covers are removed.

The one prediction that never comes true is, 'You'll thank me for telling you this.

It is said that dispensing advice is easy. What is difficult is getting anyone to listen to it.

Email is very informal, a memo. But I find that not signing off or not having a salutation bothers me.

Learn graceful ways of saying no and of pointing out that this pressure to do something is not in line with most people's wishes.

If you can't be kind, at least be vague.

Washington knows that it is not safe to kick people who are down until you find out what their next stop will be.