We are born charming fresh and spontaneous and must be civilized before we are fit to participate in society.

Protocol is etiquette with a government expense account.

There are three social classes in America: upper middle class, middle class, and lower middle class.

Like language, a code of manners can be used with more or less skill, for laudable or for evil purposes, to express a great variety of ideas and emotions. In itself, it carries no moral value, but ignorance in use of this tool is not a sign of virtue.

A young lady is a female child who has just done something dreadful.

It is said that dispensing advice is easy. What is difficult is getting anyone to listen to it.

it's no longer socially acceptable to make bigoted statements and racist remarks. Some people are having an awful time with that: 'I didn't know anybody would be offended!' Well, where have you been? I remember when people got away with it and they don't anymore. That's fabulous.