You don't want to look too chic at a Washington party or people will think you don't have a job worth losing.

One reason that the task of inventing manners is so difficult is that etiquette is folk custom, and people have emotional ties to the forms of their youth. That is why there is such hostility between generations in times of rapid change; their manners being different, each feels affronted by the other, taking even the most surface choices for challenges.

Manners require showing consideration of all human beings, not just the ones to whom one is close.

Honesty has come to mean the privilege of insulting you to your face without expecting redress.

Miss Manners does not mind explaining the finer points of gracious living, but she feels that anyone without the sense to pick up a potato chip and stuff it in their face should probably not be running around loose on the streets.

Nowadays, we never allow ourselves the convenience of being temporarily unavailable, even to strangers. With telephone and beeper, people subject themselves to being instantly accessible to everyone at all times, and it is the person who refuses to be on call, rather than the importunate caller, who is considered rude.

Protocol is etiquette with a government expense account.