A small win is a concrete, complete, implemented outcome of moderate importance. By itself, one small win may seem unimportant. A series of wins at small but significant tasks, however, reveals a pattern that may attract allies, deter opponents, and lower resistance to subsequent proposals. Small wins are controllable opportunities that produce visible results.

If people have multiple identities and deal with multiple realities, why should we expect them to be ontological purists?

Simply pushing harder within the old boundaries will not do.

Your beliefs are cause maps that you impose on the world, after which you 'see' what you have already imposed.

Specifically, I would suggest that the effective organization is garrulous, clumsy, superstitious, hypocritical, monstrous, octopoid, wandering, and grouchy.

The real trick in highly reliable systems is somehow to achieve simultaneous centralization and decentralization.

Rank and expertise do not necessarily coincide.