For so long, companies were run using a command-and-control, 'top down' hierarchical method that involved dictating down the command chain and maintaining order. What I've witnessed in our time is evolving democratization, a shift to a demand economy accelerated by technological advancements like social media.

As buoyancy is not contrary to other characteristics of leadership, including decisiveness, accountability and performance standards, I don't ever think it can be self-defeating.

I believe that the establishment of a real ambition, a powerfully galvanizing and exciting vision of what a group is setting out to create, is vitally important.

What can be seeds of destruction can also be seeds of greatness.

At the end of the day it's really easy to be a great leader when things are going well. The real test, whether or not you believe in being an emotionally intelligent leader, is when things go wrong.

First, define your credo- the belief system of the organization. Secondly, define your real ambition, or where do you want to go as a collective community.

All buoyant leaders are driven by a real ambition- that is, what is being created that didn't exist before- and one criteria for that real ambition, is that on initial inspection, it seems fundamentally impossible.