Much of outcomes research is a systematic attempt to exploit what is known and make it better.

An organization's intelligence is distributed to the point of being ubiquitous.

Singularity is the point at which "all the change in the last million years will be superseded by the change in the next five minutes."

Clearly, we are self-made. We are the first technology. We are part inventor and part the invented

But in fact, when you try to model that on a computer you find that because of the very structure of matter and of the chemical bonds that are the basis of every organism, evolution is not random at all. It will tend to follow certain paths.

Organizations get invested into a particular product. And sometimes the best thing is to stop making that product, even though it's profitable, because it has optimized at a local peak.

When a system is in turbulence, the turbulence is not just out there in the environment, but is a part of the organization or organism that you are looking at.