Social engineering bypasses all technologies, including firewalls.

I trust online banking. You know why? Because if somebody hacks into my account and defrauds my credit card company, or my online bank account, guess who takes the loss? The bank, not me.

Garbage can provide important details for hackers: names, telephone numbers, a company's internal jargon.

It was used for decades to describe talented computer enthusiasts, people whose skill at using computers to solve technical problems and puzzles was - and is - respected and admired by others possessing similar technical skills.

Choosing a hard-to-guess, but easy-to-remember password is important!

You can never protect yourself 100%. What you do is protect your self as much as possible and mitigate risk to an acceptable degree. You can never remove all risk.

Both social engineering and technical attacks played a big part in what I was able to do. It was a hybrid. I used social engineering when it was appropriate, and exploited technical vulnerabilities when it was appropriate.