Know everything about the companies and people you are going to be negotiating with. Insist on getting the names of everyone participating in the negotiations. Leave no stone unturned; find out as much as you can.

As far as I'm concerned, Twitter has wiped out Facebook. I'm done with Facebook.

I remember failing reading in school at a young age, and you just kinda get left behind and I felt helpless.

Life is hard, money doesn't care, your tears don’t add value

Many blue-collar families struggling to pay rent would be happy to skip paying optional union dues.

(On soft launches) It allows you to test your assumptions and see which ones you got right, and more, importantly, which ones you got wrong. A big hard launch is expensive. Getting even one thing wrong can force you to go out of business.

If I don't deliver a majority mandate in 2019, fire me.