I have a few memories of being young here in the United States, but almost no recollections of being young in Vietnam.

Things have a behavior online, whereas in print, there is a single canonical expression for them, but online everything responds to different criteria or has inherent states to it based on that criteria. So, you have to design that in a different way. It's a completely different dynamic even though it may look similar.

I think if you took away all the designers and automated the process tomorrow, the end result would be really, really dissatisfying and disturbing to a lot of people. So, I think there's a lot of value that print designers have.

I think there's always something about design that is going to be very difficult for more than a small fraction of people to really get.

You have to design a story that might appear on the front page of the newspaper for the website. You don't have to design it in such a way that it can be self contained, that it makes sense if you never hit the front page of it.

Unsolicited redesigns are terrific and fun and useful, and I hope designers never stop doing them. But as they do so, I also hope they remember it helps no one - least of all the author of the redesign - to assume the worst about the original source and the people who work hard to maintain and improve it, even though those efforts may seem imperfect from the outside.

I think now we're seeing the pendulum switch back to this idea where conversations are more important, if not more important than documents.