Back in the 19th century, our marketing folks decided to play up the refined usage angle because prescriptivism was very popular: our dictionary is where you go to learn anything about anything. That really set the tone in North America for how people responded to dictionaries.

Back in the 19th century, our marketing folks decided to play up the refined usage angle because prescriptivism was very popular: our dictionary is where you go to learn anything about anything. That really set the tone in North America for how people responded to dictionaries.

It's difficult to sit down and write a letter back saying, "you know what, even if we remove the word from the dictionary, people will still continue to use it." That's the tightrope that we walk - "gay marriage" is another example, or the word "nude."

The initial 18th-, 19th-century intention was to give the less-educated lower classes a way to move up into this new, rising middle class, to enable them to fit in. So our view of language as being class-based is an unintended consequence of the drive to help educate rising businessmen.

Lexicographers may be nerds who don't like human contact, but we're still people.

I certainly self-police my language depending on who I'm talking to. I try to be very careful about using filler words, about not drawling certain vowels, even when I can't say "drawl" without drawling. That's kind of sad, because self-policing inhibits communication. You're more focused on the words coming out of your mouth or that should not be coming out of your mouth than making a connection with the person you're speaking to.

It's very easy, when things like the gay marriage write-in happen, to get sick of how people view language and say, "ah, come on it's just a dictionary." But then you hear from people who say if you take out "retarded" it won't exist anymore, and there will be no slurs for people to call my child. And that's just heartrending.