I am convinced that nothing we do is more important than hiring and developing people. At the end of the day you bet on people, not on strategies.

How people talk to each other absolutely determines how well the organization will function.

Self-awareness gives you the capacity to learn from your mistakes as well as your successes. It enables you to keep growing.

If you can't describe your strategy in twenty minutes, simply and in plain language, you haven't got a plan. 'But,' people may say, 'I've got a complex strategy. It can't be reduced to a page.' That's nonsense. That's not a complex strategy. It's a complex thought about the strategy.

If you don't have the best people you hurt everyone.

Complexity has nothing to do with intelligence, simplicity does.

I saw that leaders placed too much emphasis on what some call high level strategy, on intellectualizing and philosophizing, and not enough on implementation. People would agree on a project or initiative, and then nothing would come of it.