You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere.

Every business and every product has risks. You can't get around it.

I always go back to Harry Truman: Should we drop an atomic bomb to save 100,000 lives? That's a hell of a decision to make. Did he make that decision by himself? No, he had advisers.

In a corporation, there can only be one guy in the end: the CEO.

If you own up to your mistakes, you don't suffer as much. But that's a tough lesson to learn.

The thing that lies at the foundation of positive change, the way I see it, is service to a fellow human being.

I only wish I could find an institute that teaches people how to listen. Business people need to listen at least as much as they need to talk. Too many people fail to realize that real communication goes in both directions.