I only wish I could find an institute that teaches people how to listen. Business people need to listen at least as much as they need to talk. Too many people fail to realize that real communication goes in both directions.
Lee IacoccaA guy named Charlie Beacham was my first mentor at Ford. He taught me the importance of the dealers, and he rubbed my nose in the retail business.
Lee IacoccaOne of the things the government can't do is run anything. The only things our government runs are the post office and the railroads, and both of them are bankrupt.
Lee Iacocca