There is a direct line between the communications work I did to protest tuition increases at my school and what I do today. Plus it had one other benefit...it got me kicked out of college!

When I started out, I wanted to have everything solved by the time I was 30. That didn't happen. Instead, I realized that the journey is the destination, that the work.

That doesn't mean we should be doing it, though. We should always be carving back those things that are comfortable and institutionalized but not necessarily impactful.

My fighting spirit has often seemed out of place.

The problem is not the sentiment, it's the execution. When a company makes a mistake, the individual benefits because they've learned how NOT to do something while the institution had to pay for the mistake.

In companies, there are three activities that should be labeled better. First there is the "CORE" which is the thing the company does that its customers pay it to do.

I know a lot of great success stories of those who were excellent problem-solvers because they had found a need that they could fill well. As a result, they built organizations around them and those organizations had belief systems that could be described as a form of leadership.