I believe that only a subset of us is meant to lead. The rest want to follow.

The disruption caused by globalization and technology (what Tom Friedman calls hyperconnectedness) will be around for the rest of our professional lives.

I've got better things to do than to find my individuality in that particular area. But if it's important to me, I've got to seek my own path.

There is a direct line between the communications work I did to protest tuition increases at my school and what I do today. Plus it had one other benefit...it got me kicked out of college!

My fighting spirit has often seemed out of place.

Apple made tools that helped people express their creativity and Steve Jobs knew that so he told that story well. But Facebook makes tools that help people connect and Mark Zuckerberg is hardly a story-teller. Nevertheless, he's become a leader because his products do such a good job of solving a problem.

There are not enough forums where institutions invite their workers to share their failures in a constructive way so the organization can move forward.