Always hire people who are better than you. Hiring dummies is shortsighted. You can't move up the ladder until everyone is comfortable with your replacement.

If you are hired to shake up the system, do it. No one will believe you're the boss until you do one or more of the following: 1. Add a new division; 2. Lop off a present department; 3. Add new people or reassign and reward present employees; 4. Get rid of deadwood; 5. Change the method of accounting; 6. Change lawyers, accountants, or other outside services; 7. Ask a lot of questions, and demand answers by a certain date; 8. Get in touch with key people in your industry or city and arrange personal meetings; 9. Improve working conditions; 10. Update present benefit plans.

... in this impersonal world of the nine-digit zip code, credit cards, and numbered bank accounts, in this world of no marriage, late marriage, and remarriage, the operative word in office relationships is 'family.

Did I choose you? Did you choose me? And what difference does it make? All that really matters, friend, is that we chose together.

Men are taught to apologise for their weaknesses, women for their strengths.

Letters remind us that when we write we can bring back the best of times, even make time stand still, if only for a few minutes.

We are the generation that came of age in an ageless society.