The only people in the world who can change things are those who can sell ideas.

Most meetings are too long, too dull, too unproductive - and too much a part of corporate life to be abandoned.

... letters freeze time for us, eternalizing shared experiences so we can go back and draw strength from them. Letters are like deposits in a secret bank that can be withdrawn when they are needed. And as we look back in love, we appreciate anew the thought and time that was taken to express those feelings.

... in this impersonal world of the nine-digit zip code, credit cards, and numbered bank accounts, in this world of no marriage, late marriage, and remarriage, the operative word in office relationships is 'family.

Women on the way up generally fail to win popularity contests. The only compensation is that once you're there you will become very well liked.

Fear is born in uncertainty and nourished by pessimism.

A good friend is a connection to life - a tie to the past, a road to the future, the key to sanity in a totally insane world.