So, if you have a grandma, thank the good Lord above, and give your grandmamma hugs and kisses, for grandmothers are to love.

All friends are not for life, but if you have a true friend, you have a life.

The single and most dangerous word to be spoken in business is no. The second most dangerous word is yes. It is possible to avoid saying either.

Men are taught to apologise for their weaknesses, women for their strengths.

A letter is never ill-timed; it never interrupts. Instead it waits for us to find the opportune minute, the quiet moment to savor the message. There is an element of timelessness about letter writing.

Always hire people who are better than you. Hiring dummies is shortsighted. You can't move up the ladder until everyone is comfortable with your replacement.

Don't ever take advice from anyone who starts a sentence with, 'You may not like me for this, but it's for your own good - ' It never is.