...when a phone call competes for attention with a real-world conversation, it wins. Everyone knows the distinctive high-and-dry feeling of being abandoned for a phone call, and of having to compensate - with quite elaborate behaviours = for the sudden half-disappearance of the person we were just speaking to. 'Go ahead!' we say. 'Don't mind us! Oh look, here's a magazine I can read!' When the call is over, other rituals come into play, to minimise the disruption caused and to restore good feeling.

No one else understands us 7th sense people. They regard us as freaks. When we point out illiterate mistakes, we are often aggressively instructed to 'get a life' by people who, interestingly, display no evidence of having lives themselves.

I hate to be treated as if I'm invisible. I get incensed when people talk across me or refuse to catch my eye in a restaurant or shop.

Proper punctuation is both the sign and the cause of clear thinking.

The rule is: don’t use commas like a stupid person. I mean it.

Texting is a supremely secretive medium of communication - it's like passing a note - and this means we should be very careful what we use it for.

I recently heard of someone studying the ellipsis (or three dots) for a PhD. And, I have to say, I was horrified. The ellipsis is the black hole of the punctuation universe, surely, into which no right-minded person would willingly be sucked, for three years, with no guarantee of a job at the end.