...when a phone call competes for attention with a real-world conversation, it wins. Everyone knows the distinctive high-and-dry feeling of being abandoned for a phone call, and of having to compensate - with quite elaborate behaviours = for the sudden half-disappearance of the person we were just speaking to. 'Go ahead!' we say. 'Don't mind us! Oh look, here's a magazine I can read!' When the call is over, other rituals come into play, to minimise the disruption caused and to restore good feeling.

In my worst moments, I think the biggest effect of 'Eats, Shoots & Leaves' was to kill the happiness of people who had previously skipped through life, unaware of all the atrocities lurking in the world around them.

After university, I got a job sub-editing and for years I was a literary editor.

As with email, the recipient of a texted question seems to have the option to ignore it, while nevertheless saying hello, lovely day, and so on.

I recently heard of someone studying the ellipsis (or three dots) for a PhD. And, I have to say, I was horrified. The ellipsis is the black hole of the punctuation universe, surely, into which no right-minded person would willingly be sucked, for three years, with no guarantee of a job at the end.

...when a phone call competes for attention with a real-world conversation, it wins. Everyone knows the distinctive high-and-dry feeling of being abandoned for a phone call, and of having to compensate - with quite elaborate behaviours = for the sudden half-disappearance of the person we were just speaking to. 'Go ahead!' we say. 'Don't mind us! Oh look, here's a magazine I can read!' When the call is over, other rituals come into play, to minimise the disruption caused and to restore good feeling.

The problem is that it has become politically awkward to draw attention to absolutes of bad and good. In place of manners, we now have doctrines of political correctness, against which one offends at one's peril: by means of a considerable circular logic, such offences mark you as reactionary and therefore a bad person. Therefore if you say people are bad, you are bad.