I have learned nothing in twenty years that would suggest that evil people can be rapidly influenced by any means other than raw power. They do not respond, at least in the short run, to either gentle kindness or any form of spiritual persuasion with which I am familiar.

Do what you feel called to do, but also be prepared to accept that you don't necessarily know what you're going to learn. Be willing to be surprised by forces beyond your control, and realize that a major learning on the journey is the art of surrender.

When we cling, often forever, to our old patterns of thinking and behaving, we fall to negotiate any crisis, to truly grow up, and to experience the joyful sense of rebirth that accompanies the successful transition into greater maturity.

Listening well is an exercise of attention and by necessity hard work. It is because they do not realize this or because they are not willing to do the work that most people do not listen well.

The feeling of being valuable is a cornerstone of self-discipline because when you consider yourself valuable you will take care of yourself- including things like using your time well. In this way, self-discipline is self-caring.

Servant-leadership is more than a concept, it is a fact. Any great leader, by which I also mean an ethical leader of any group, will see herself or himself as a servant of that group and will act accordingly.

Let me simply state that it is wrong to regard any other human being, a priori, as an object, or an 'It.' This is so because each and every human being - you, every friend, every stranger, every foreigner - is precious.