We are most often in the dark when we are the most certain, and the most enlightened when we are the most confused.
M. Scott PeckAn essential part of true listening is the discipline of bracketing, the temporary giving up or setting aside of one's own prejudices, frames of reference and desires so as to experience as far as possible the speaker's world from the inside, step in inside his or her shoes.
M. Scott PeckDelaying gratification is a process of scheduling the pain and pleasure of life in such a way as to enhance the pleasure by meeting and experiencing the pain first and getting it over with. It is the only decent way to live.
M. Scott Peck