Your dreams are the blueprints of your soul. They should take you by the hand and lead you toward your life's purpose and passion. They are one of, if not the greatest, source of self-motivation that you have. So nurture them and feed them inspiration whenever you can.

A service culture doesn't happen by accident. The company is always a reflection of the person at the helm. Their attitude, their values, and their commitment to service excellence will drive the actions of others in the organization. Always has...always will.

One of the most wonderful things about having a positive attitude is the number of people it touches, many times in ways you'll never know.

Dream big dreams, but never forget that realistic short-term goals are the keys to your success.

I highly recommend setting aside pockets of time during each day for solitude. You might have only five or ten minutes, but be alone and uninterrupted. And then sometime each week devote an extended time - at least one hour - to reconnect with your soul. How and when you do it is a very personal thing, but plan it because solitude doesn't happen on its own. Make it a priority in your life.

If employees feel you don't trust them to do their jobs correctly and well, they'll be reluctant to do much without your approval. On the other hand, when they feel trusted, that you believe they'll do the right things well, they'll naturally want to do things well and be deserving of your trust.

What happens when you believe something with all your heart? Belief fuels enthusiasm, and determined enthusiasm explodes into passion. It fires our souls and lifts our spirits.