The only way to build a good company is one satisfied customer at a time. However, to build a great company, we must add one raving fan at a time. The difference is this...a satisfied customer will come back, but a raving fan not only comes back, but becomes part of your sales team. There's a big difference!

Focus is not a 'business only' thing. Each person has only twenty-four hours per day, and how we spend those hours shows what's important in our lives. The question we must ask ourselves is...Are we focusing on what really matters?

No matter how bad things are, they could always be worse. Start finding gratitude for what might have happened, but didn't.

Never underestimate the power of belief when it comes to fulfilling your dreams. I can say with no hesitation that every person I've ever met who has achieved any degree of success has one thing in common: they believed with all their heart they could do it.

Your dreams are the blueprints of your soul. They should take you by the hand and lead you toward your life's purpose and passion. They are one of, if not the greatest, source of self-motivation that you have. So nurture them and feed them inspiration whenever you can.

A service culture doesn't happen by accident. The company is always a reflection of the person at the helm. Their attitude, their values, and their commitment to service excellence will drive the actions of others in the organization. Always has...always will.

Behind me is infinite power, before me is endless possibility, around me is boundless opportunity.