The difference is that raving fans, unlike satisfied customers, become part of your sales force. They tell friends, family and co-workers about your services and your products. And, of course, good things will happen!

Never forget, organizational values start and end with you, the leader. Whether your example is good or bad, expect most employees to follow your lead.

One of the most wonderful things about having a positive attitude is the number of people it touches, many times in ways you'll never know.

Passion--it's the driving force that you just can't ignore. It's what will make your new adventure seem more like fun, than work. It's the difference between wanting to start a business and craving it.

Behind me is infinite power, before me is endless possibility, around me is boundless opportunity.

Laugh loud, and laugh often. It’ll keep you happy, keep you healthy, and keep your attitude headed in a positive direction.

Never underestimate the power of belief when it comes to fulfilling your dreams. I can say with no hesitation that every person I've ever met who has achieved any degree of success has one thing in common: they believed with all their heart they could do it.