The difference is that raving fans, unlike satisfied customers, become part of your sales force. They tell friends, family and co-workers about your services and your products. And, of course, good things will happen!
Mac AndersonNever forget, organizational values start and end with you, the leader. Whether your example is good or bad, expect most employees to follow your lead.
Mac AndersonBy the choices we make, by the attitudes we exhibit, we are influencing lives every day in positive or negative ways.
Mac Anderson