It's not the things we get but the hearts we touch that will determine our success in life.

Attitudes truly are contagious, and from time to time we need to ask ourselves, 'Is mine worth catching?'

By the choices we make, by the attitudes we exhibit, we are influencing lives every day in positive or negative ways.

It's not the things we get but the hearts we touch that will determine our success in life.

Belief fuels passion, and passion rarely fails.

I highly recommend setting aside pockets of time during each day for solitude. You might have only five or ten minutes, but be alone and uninterrupted. And then sometime each week devote an extended time - at least one hour - to reconnect with your soul. How and when you do it is a very personal thing, but plan it because solitude doesn't happen on its own. Make it a priority in your life.

A service culture doesn't happen by accident. The company is always a reflection of the person at the helm. Their attitude, their values, and their commitment to service excellence will drive the actions of others in the organization. Always has...always will.