I do believe that in order to be a successful negotiator that as a diplomat, you have to be able to put yourself into the other person's shoes. Unless you can understand what is motivating them, you are never going to be able to figure out how to solve a particular problem.

I really think that there was a great advantage in many ways to being a woman. I think we are a lot better at personal relationships, and then have the capability obviously of telling it like it is when it's necessary.

If intelligence were a television set, it would be an early black-and-white model with poor reception, so that much of the picture was gray and the figures on the screen were snowy and indistinct. You could fiddle with the knobs all you wanted, but unless you were careful, what you would see often depended more on what you expected or hoped to see than on what was really there.

You have to learn to interrupt because you aren't going to get called on.

The day-to-day making of policy is arguing all the time. You're trying to get the right approach and the right answer, and there are moments that aren't very pleasant. But in the end, you look at the overall product.

I was not only the first woman to become secretary of state, I was the first [U.S.] secretary of state of the 21st century. I was the first secretary of state to own a Web site, to visit Internet cafes, and to make Internet access a part of policy.

And so I think that the idea of America working with other countries to solve problems is good for us, and it is part of digging us out of the “my way or the highway” approach that was evident in the previous eight years.