I think I've revived the costume-jewelry industry.

I was struck by the joy of those pilots in committing coldblooded murder . . . Frankly, this is not cojones. This is cowardice.

Really, I have to laugh because there was a whole set of stories that made me sound like the Dragon Lady, you know, 'tough this and tough that.' Then there is this business about 'gooey.' The bottom line is I am a pragmatic idealist.

Leaders are made by the situations they are involved in. I think that some rise to the occasion and some do not.

What people have the capacity to choose, they have the ability to change.

One of the issues I kept saying to my students is you have to learn to interrupt. When you raise your hand at a meeting, by the time they get to you, the point is not germane. So the bottom line is active listening. If you are going to interrupt, you look for opportunities. You have to know what you're talking about.

It's one thing to be religious, but it's another thing to make religion your policy.