As a child, I really did see buildings bombed, and what makes me different from an American that's the same age as I am is that I can understand what happens when there is fighting in a way that they couldn't.

[John Kerry] actually stole my line because when I became Secretary of State, I said, 'I hope my heels will fill Warren Christopher's shoes.' So he reversed that.

Well, the thing that I learned as a diplomat is that human relations ultimately make a huge difference.

Freedon succeeds from the moment people stop looking to others to improve their lives and start taking responsibility.

While democracy in the long run is the most stable form of government, in the short run, it is among the most fragile.

No matter how hard we might wish, we will not be able to transform China's behavior overnight.

In diplomacy, clear-cut wins and losses are rare.