When somebody is flying airplanes into buildings and killing innocent people in the name of God, it makes you question why do they have that interpretation and somebody else has another interpretation, and how many people of Muslim faith would agree with that, and what are the different aspects of different people's religions that is so divisive, rather than being unifying?

The best book, like the best speech, will do it all - make us laugh, think, cry and cheer - preferably in that order.

I have always seen the United States as a force of good. And I have learned that there is the idealistic part about what we can do at the U.N. and there is a doable part. And I have learned what is more doable.

Hate, emotionalism, and frustration are not policies.

No matter what message you are about to deliver somewhere, whether it is holding out a hand of friendship, or making clear that you disapprove of something, is the fact that the person sitting across the table is a human being, so the goal is to always establish common ground.

We don't understand enough about the Islam religion and Muslim world.

In diplomacy, clear-cut wins and losses are rare.