As other authors have realized, heat can have a strange effect on us, can cause odd chemical reactions in the brain. Heat can bring out secrets; it can change people's personalities.

Gretta sits herself down at the table. Robert has arranged everything she needs: a plate, a knife, a bowl with a spoon, a pat of butter, a jar of jam. It is in such small acts of kindness that people know they are loved.

You learn so much with each book, but it's what you teach yourself by writing your own books and by reading good books written by other people - that's the key. You don't want to worry too much about other people's responses to your work, not during the writing and not after. You just need to read and write, and keep going.

While I was writing the book, one of my children was diagnosed with dyslexia. Dyslexia is a very tiny word for a wide-ranging neurological condition that affects different people in different ways. But I was reading an awful lot about it, to try and find ways of helping my child. I think a lot of fiction comes from this desire to confront unanswerable questions, and it's heartbreaking to see your child, a bright child, struggling so much with something that others are finding so easy. It's such an assault to the child's self-esteem and, as a mother, it's hard to watch.

The key thing in my becoming a writer was going on a Arvon Foundation residential writing course. I took with me a really messy twenty thousand words of something that later became After You'd Gone, my first novel. My tutors were Barbara Trapido and Elspeth Barker.

What are you supposed to do with all the love you have for somebody if that person is no longer there? What happens to all that leftover love? Do you suppress it? Do you ignore it? Are you supposed to give it to someone else?

Why isn't life better designed so it warns you when terrible things are about to happen?