I always had the urge to write. Not in the sense of wanting to be a writer, but just writing things down, getting words on a page. Graphomania, it's called. I've always had a definite love of stationary products - I used to spend all my pocket-money on pens and notepads. I still do, in a way.

All the time I was plowing through books on dyslexia, I found myself asking: what if, what if? What if you were a kid the 1950s with this condition, when there were no books on it, when there was no understanding of it. I remember kids in my class at school who just didn't seem to progress in their reading. There was no extra help. People just thought, "Oh, he or she isn't so bright, or they're obstinate."

As you'll know yourself, there are these moments when you're writing a book when one remark or moment will pull everything together and you'll think, "That's it. I've got what I need."

When I worked at The Independent newspaper, I had colleagues who would laugh and say that whenever they picked up the phone to my dad and heard his accent, they thought they were about to hear a five-minute warning to get out the building. People in Britain have always thought it acceptable to make racist remarks about the Irish. The prejudice underlying that supposed joke was everywhere.

What are you supposed to do with all the love you have for somebody if that person is no longer there? What happens to all that leftover love? Do you suppress it? Do you ignore it? Are you supposed to give it to someone else?

Gretta sits herself down at the table. Robert has arranged everything she needs: a plate, a knife, a bowl with a spoon, a pat of butter, a jar of jam. It is in such small acts of kindness that people know they are loved.

I still have a stammer. I hate it; I loathe and despise it. But it's always there, and I have lots of ways to conceal it. I can conceal it now but I'm not good on the telephone. I get my husband to make dentist appointments. And I hate live radio. Hate it. I really try to avoid it at all costs. But it's always there. Stammerers become skilled at sentence construction and synonyms: we have to be. Faced with a problem word, we need to have instant access to eight others we could use instead - ones we could say without stumbling. I think my stammer is a huge part of my being a writer.