A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

There is no distrust of men and mankind in me. They will answer before God, so why should I worry?

To slight a single human being, is to slight those divine powers and thus to harm not only that being but with him, the whole world.

The world is weary of hate. We see the fatigue overcoming the Western nations.

Relationships are based on four principles: respect, understanding, acceptance and appreciation.

Truth (satya) is positive, nonviolence is negative.

Belief in non-violence is based on the assumption that human nature in the essence is one and therefore unfailingly responds to the advances of love.