..... it would be interesting to find out what goes on in that moment when someone looks at you and draws all sorts of conclusions.
Malcolm Gladwell...mediocre people find their way into positions of authority...because when it comes to even the most important positions, our selection decisions are a good deal less rational than we think.
Malcolm GladwellSix degrees of separation doesn't mean that everyone is linked to everyone else in just six steps. It means that a very small number of people are linked to everyone else in a few steps, and the rest of us are linked to the world through those special few.
Malcolm GladwellThose with health insurance are overinsured and their behavior is distorted by moral hazard. Those without health insurance use their own money to make decisions based on an assessment of their needs. The insured are wasteful. The uninsured are prudent. So what's the solution? Make the insured a little more like the uninsured.
Malcolm GladwellPeople are in one of two states in a relationship,โ Gottman went on. โThe first is what I call positive sentiment override, where positive emotion overrides irritability. Itโs like a buffer. Their spouse will do something bad, and theyโll say, โOh, heโs just in a crummy mood.โ Or they can be in negative sentiment override, so that even a relatively neutral thing that a partner says gets perceived as negative.
Malcolm Gladwell