So the first task of a police force is not to fight crime and enforce the law. It is to establish legitimacy with the law-abiding citizenry and then fight crime and enforce the law.
Malcolm GladwellYou can learn as much - or more - from one glance at a private space as you can from hours of exposure to a public face.
Malcolm GladwellWhat we do as a community, as a society, for each other, matters as much as what we do for ourselves. It sounds a little trite, but there's a powerful amount of truth in that, I think.
Malcolm GladwellThere will be statues of Bill Gates across the Third World. There's a reasonable shot that - because of his money - we will cure malaria.
Malcolm GladwellInnovators have to be open. They have to be able to imagine things that others cannot and be willing to challenge their own preconceptions. They also need to be conscientious. An innovator who has brilliant ideas but lacks the discipline and persistence to carry them out is merely a dreamer ... But crucially, innovators need to be disagreeable ... They are people willing to take social risks-to do things that others might disapprove of.
Malcolm Gladwell